If you wish to return an item please complete the form below. Please ensure you have read our Returns/Refund Policy below before completing the form..
Our Returns/ Refund Policy
Special order items can only be returned if agreed in writing first
Non faulty Goods will be inspected upon return in order to ensure that the above provisions have been met.
Whether the Goods are considered re-saleable is at the discretion of White Light Products.
A restocking charge of 20% of the invoiced value of the goods, plus the delivery and return carriage costs will be levied. There will be an additional charge for re-boxing if the original packaging is not in a suitable condition for re-stocking.